The other thing I wanted to mention, so I'll make a separate post here, is which problems we're trying to solve. Regarding the timing of this, it's clear one of our priorities is getting new players an engaging way to make money to make their player better, and to stop players from "throwing tantrums" and retiring because they feel hamstrung by the red tape.

One of the ways we increase player engagement is by front-loading a lot of the TPE opportunities, and offer rookie-only tasks that get them up to speed. Being that new users are usually more likely to require cash and require it sooner, would it make sense to give SMJHL rookies priority grading, and Send Downs further priority to SHL players? This solves the issue of late grading work impacting the most vulnerable users who have no money, without changing the system around too much. When you have a major backlog, new users should be a first in the queue to receive payment, while older users who usually have a large amount of cash, are able to wait longer because timing isn't usually an issue.